1. Inspection of the site, internal and external, will be done to identify the target pests and the level of
infestation found on site
2. Identification of the target pest is critical as this will assist with the treatment methods and recommendations
to eradicate the infestation quickly and efficiently
3. Evaluation of the infestation and target pest will assist with a proper treatment plan to be implemented in order
to eradicate the infestation
4. Elimination of the target pest can be done by using chemical treatment, housekeeping and pest-proofing
recommendations
5. Restriction – implementing the pest-proofing and housekeeping recommendations
6. Monitoring the pest infestation on a monthly basis assists with keeping the infestation to a minimum at all times
7. Ongoing maintenance. Inspections and recommendations to be done
8. Recordkeeping
9. Quality Assessment Audits